Help Desk/Technical Support Pathway

LearnKey offers a comprehensive upskill education program, Help Desk/Technical Support, designed to provide students with an introduction to the skills and knowledge necessary to succeed in an entry-level position in the IT industry.

Possible job titles: Help Desk, Technical Support, IT Technician

 Why Get Upskilled or Certified?   More Information 

Get Upskilled - $1,065.00

    Online Courseware
  • IT Fundamentals
  • ITS Devices
  • ITS Networking
    • Quickview/ProScan Review

Get Certified - $1,562.00

    Online Courseware
  • IT Fundamentals
  • ITS Devices
  • ITS Networking
    • Exam Prep Vouchers
  • IT Fundamentals
  • ITS Devices
  • ITS Networking
    • Certification Vouchers
  • IT Fundamentals
  • ITS Devices
  • ITS Networking
    • Quickview/ProScan Review

Time to Complete*: 9 weeks or 2 months

*Estimated time includes instructional hours only and does not include certification exams or study time

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ProScan Survey

The ProScan survey assesses a person’s basic and preferred work styles with 96% accuracy and provides insightful information about strengths and potential blind spots.

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Online Courseware

LearnKey’s comprehensive courseware includes videos, labs, pre and post assessments, and project workbook activities.

Exam Prep

Performance-based assessment and test preparation tools help individuals achieve certification credentials.

Certification Vouchers

Vouchers and remote proctoring services are used to validate your skills to earn a globally recognized certification.