Customer Experience Specialist Pathway
The Customer Experience Specialist program is a comprehensive online training offering designed to equip participants with the skills and knowledge needed to excel in delivering exceptional customer experiences. This self-paced program includes three key components: Design for Delight Innovator, Entrepreneurship and Small Business, and Communication Skills for Business. By completing this program, participants will gain valuable expertise in understanding customer needs, fostering customer loyalty, and effectively communicating with customers.
Possible job titles: Customer Service Agent, Administrative Assistant, HR Specialist, Data Entry, Office Assistant
Get Upskilled - $779.00
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Online Courseware
- Communication Skills for Business
- Design for Delight Innovator
- Entrepreneurship and Small Business V.2 Quickview/ProScan Review
Get Certified - $1,629.00
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Online Courseware
- Communication Skills for Business
- Design for Delight Innovator
- Entrepreneurship and Small Business V.2 Exam Prep Vouchers
- CSB
- Design for Delight Innovator
- ESB Certification Vouchers
- CSB
- Design for Delight Innovator
- ESB Quickview/ProScan Review
Time to Complete*: 6 weeks or 1.5 months
*Estimated time includes instructional hours only and does not include certification exams or study time
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ProScan Survey
The ProScan survey assesses a person’s basic and preferred work styles with 96% accuracy and provides insightful information about strengths and potential blind spots.
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Online Courseware
LearnKey’s comprehensive courseware includes videos, labs, pre and post assessments, and project workbook activities.
Exam Prep
Performance-based assessment and test preparation tools help individuals achieve certification credentials.
Certification Vouchers
Vouchers and remote proctoring services are used to validate your skills to earn a globally recognized certification.